James is a Senior Lecturer (Assistant Professor) in the School of Computer and Information Sciences. James is interested in human-centred cybersecurity, in particular around the domains of usable authentication and social engineering.
James' recent work focuses on improving the cybersecurity awareness and behaviours of communities through embedding knowledgeable peers to encourage open discussions around security and serve as behaviour change role models. Past work has looked into improving user authentication, both by repurposing existing graphical authentication systems and by evaluating novel ones. He is also interested in user privacy and how groups of users (children, parents, older adults) experience location tracking technologies, as well as how CCTV video can be crowdsourced to de-centralise the surveillance landscape. More recently, he has developed tools and methodologies for uncovering and understanding employees’ mental models of security threats with the aim of improving training programmes and/or organisational policies, as well as practical means for improving users’ protection against these security threats (e.g. phishing).